Answers Before You Enter the Lobby
Our FAQ is for the moments when an account step needs a plain answer. It explains how phone verification works before account access, where wallet status appears, and how to return from the cashier to the lobby on mobile. You can also check the difference between a DANA transfer, QRIS scan, virtual account, and bank transfer before selecting a route. For readers
in Indonesia, including Medan, the FAQ points you toward the same account screens we use for status checks. Availability depends on local law, and the relevant question explains where that wording applies.
- DANA
- OVO
- GoPay
- QRIS